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WHAT TO DO WHEN DEATH OCCURS

Registering The Death

STEP ONE

Informing the Registrar

When someone passes away in England or Wales, the death has to be registered within FIVE days of the occurrence in the district where the death occurred.

Since March 2020, due to the issues presented by COVID-19, remote registration (telephone) has been, and remains in, effect.

The G.P. responsible for the person who has died will provide the Medical Certificate of the Cause of Death (MCCD) or Certificate of Still-birth and inform the Registrar or if the death occurred in a hospital, the Medical Examiner will inform the Registrar.

The doctor will then send a copy of the MCCD to the registrar electronically, also copying in ‘The Informant’s’ details. This is to ensure that the registrar receives a copy of the MCCD, without which the death cannot be registered and the funeral service cannot proceed. It also serves with the issue of ‘Death Certificates’ for legal and other purposes.

To legally register the death you have to be either; a relative, a person present at the death, the occupier of the premises where death occurred, or the person who is arranging the funeral. This can’t be the funeral director.


Hospital Post-Mortem

The hospital doctor issuing the Medical Certificate of the Cause of Death, may ask you to consider a hospital post-mortem?

They will discuss this with you and explain the reasons.

Please note that only certain family members can give consent to allow this to take place

A hospital post-mortem does not normally delay funeral arrangements and registration of the death can still take place. Further advice will be given by your funeral director and the hospital staff. If the doctor certifying death has sought a ‘Coroner’s Referral’ or if a post-mortem is required, the relevant papers will be sent by HM Coroner’s Office directly to the relevant district Register Office.


STEP TWO

Registering the death

The Registrar will subsequently contact you and send out copies of ‘Death Certificates’ you request via the postal system. ‘Death Certificates’ are currently £11.00 each and the fee is payable at the time of registration. Please be advised that it is useful to obtain documents or information relating to, the deceased’s Drivers Licence; Passport; National Insurance Number; Marriage and Birth Certificates in anticipation of this call. It may be up to five days before the registrar contacts you.

N.B. You will need to obtain copies of the ‘Death Certificate’ for a number of purposes. Individual circumstances vary but you will need copies for insurances; bank accounts, private pensions; funeral plan providers etc..

Information you will need to provide:

FULL NAME

LAST ADDRESS

DATE OF BIRTH & PLACE OF BIRTH

MARITAL STATUS & MAIDEN NAME (IF APPLICABLE)

OCCUPATION

IF WIDOW - LATE HUSBAND'S FULL NAME AND OCCUPATION

IF MARRIED WOMAN- HUSBAND'S FULL NAME AND OCCUPATION

You will receive:

CERTIFIED COPY OF AN ENTRY OF DEATH (Death Certificate)


STEP THREE

Nominating a funeral director and commencing funeral arrangements

(This can be done at any stage, prior to the Registration for example) N.B. When registering the death the Registrar will ask for details of your chosen funeral director.

You nominated funeral director will be issued with:

THE CERTIFICATE FOR CREMATION OR BURIAL (Green Form)

This form is the AUTHORITY for the funeral to take place. The funeral director must submit this form to the relevant authority at least 48 hours prior to the funeral.

Tell Us Once


When someone dies, there are numerous local authority and government departments that need to be informed. Devon County Council offer a service to help achieve this called, “Tell Us Once.” This service informs the relevant government agencies of the death. You will be asked by the Registrar if you would like to use this service.

Deaths in DEVON can be registered at any Registration Office

Devon County Council area by telephoning:

0345 155 1002

Monday - Friday 8.00 a.m. - 8.00 p.m. - 1.00 p.m.

and Saturday 9.00 a.m. - 1.00 p.m.

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